Policies

Legal Policy

**Effective Date:** 23/06/2025
**Jurisdiction:** Ambernath City, Maharashtra, India

**1. Introduction**
We value your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services.

**2. Information We Collect**
We may collect the following types of information:
- Name, email address, phone number, and business details
- Payment and billing information (if applicable)
- Usage data through cookies and analytics tools
- Social media handles (if provided voluntarily)

**3. How We Use Your Information**
Your data helps us:
- Provide and improve our services
- Communicate with you about inquiries, updates, or promotions
- Process transactions and deliver services
- Ensure compliance with legal obligations

**4. Data Sharing & Disclosure**
We do not sell your personal data. We may share it with:
- Trusted third-party service providers (e.g., payment gateways, hosting providers)
- Legal authorities, if required by law

**5. Data Security**
We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure.

**6. Cookies & Tracking**
Our website uses cookies to enhance user experience and analyze traffic. You can manage cookie preferences through your browser settings.

**7. Your Rights**
You may request to:
- Access, update, or delete your personal data
- Withdraw consent for marketing communications

**8. Grievance Officer**
In accordance with the Information Technology Act, 2000 and rules made thereunder, the name and contact details of the Grievance Officer are:

**Grievance Officer**
Jhony Shivdasani
JSTAR E-Commerce Solutions
Ambernath, Maharashtra - 421501
Email: jstar24digital@gmail.com
Phone: +919769350176

**9. Changes to This Policy**
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

**10. Contact Us**
For any questions or concerns regarding this policy, please contact us at [jstar24digital@gmail.com].

Privacy Policy

At JStar24 Digital, we value your privacy and are committed to protecting your personal information.

Information collected (such as name, email, payment details) is used solely for processing orders, enhancing user experience, and providing customer support.
We do not share or sell your personal information to third parties.
All payment transactions are secured using industry-standard encryption protocols.
Users may opt-out of marketing communications at any time.

For full legal compliance, you may also want to align your policies with Indian IT regulations and global standards like GDPR if you're serving international customers.

Cancellations and Refund Policy

Due to the nature of digital products, all sales are final. However:

Refunds may be considered within 7 days of purchase only if the digital product is defective, corrupt, or inaccessible.

Users must submit a refund request through the contact form with proof of issue.

Cancellations after product access has been granted are not eligible for refunds.

Terms and Conditions

By accessing or using JStar24 Digital, users agree to the following terms:

All content, including digital downloads, templates, and guides, is the intellectual property of JStar24 Digital and may not be resold, shared, or redistributed without permission.

Users must provide accurate information during registration and checkout processes.

Digital products are provided "as is," and while we strive for quality, we do not guarantee that the content will meet all expectations.

JStar24 Digital reserves the right to modify or discontinue any product or service without prior notice.

Shipping Policy

At JStar24Digital, we specialize in digital services and products. This Shipping Policy outlines how digital items are delivered and what you can expect when purchasing from us.

🚫 No Physical Shipping
- We do **not ship physical products**.
- All offerings are **digital in nature** and delivered electronically.

📥 Delivery of Digital Products
- Upon successful payment, digital products will be delivered via:
- **Email** with download/access instructions
- Or **instant access** through your account dashboard (if applicable)
- Delivery is typically **instant or within 24 hours**, depending on the product type.

🕒 Processing Time
- Most digital products are available **immediately after purchase**.
- In rare cases, processing may take up to **1 business day**.

📧 Failed or Delayed Delivery
- If you do not receive your digital product within the expected timeframe, please contact us at **jstar24digital@gmail.com**.
- We’ll ensure prompt resolution and re-delivery if needed.

🔐 Access & Licensing
- Digital products are for **personal use only**, unless stated otherwise.
- Redistribution or resale is strictly prohibited.